For Physical Therapy In Spokane Valley Call Now! 509.892.5442
Call Now! 509.892.5442

For Patients

At Gordon Physical Therapy, we put our patients first. From the moment you walk through the door we are here to answer your questions and to make you feel comfortable with the care you are receiving. From knowing how the therapy will progress to understanding how the billing process works with your insurance, keeping you informed and comfortable while in our care is of the utmost importance.

We are in network providers for most automobile insurance plans, as well as Workers’ Compensation. We also accept the following insurance plans:

Aetna

Asuris / Regence

CIGNA

Community Healty Paln of WA

Crime Victims

DSHS

First Choice Health

Great West

Group Health Options

Humana

Labor and Industries (L&I)

Med-Advantage Plans

Medicare Part B

Molina

Motor Vehicle Accidents

Premera Blue Cross / Blue Cross Blue Shield

Railroad Medicare

Secure Horizons

Spokane Community Care

Triwest

Third Party Claims

Uniform Medical

United Health Care

Workers’ Comp – Self-Insured

NEW PATIENTS

Welcome to Gordon Physical Therapy! As a patient, it is important that you feel comfortable with the care you are receiving and that you know exactly what to expect from us.

If you’re coming to us for Physical Therapy and/or Occupational Therapy, please fill out the “New Patient Forms” prior to your initial appointment (this will save you some time in the clinic).

If you’re coming for Massage Therapy, please fill out the “Massage Therapy Forms” instead.

Lastly, you can view our “Notice of Privacy Practices” if you’d like. However, you don’t need to print these forms out, unless you’d like them for your own records.

If you have these filled out before your arrival, please arrive 15 minutes before your appointment so that we can get them processed. If you need to complete the forms in our office, we ask that you arrive 30 minutes early to ensure adequate time.

Be sure to bring your referral paperwork (if required), as well as photo identification and insurance information.

Once your appointment has begun, you will have a thorough examination by one of our therapists in order to determine precisely which services you need. This exam will take approximately 45 minutes, and you will need to be wearing comfortable clothing so that you can move easily. Your total treatment time may last up to 60 minutes, if you and your therapist decide that heat or ice will be beneficial. At the completion of your evaluation, your therapist will inform you of the results of your evaluation, including the nature of your pain or injury. You and your therapist will also work together to develop your therapy goals and treatment plan.

RETURNING PATIENTS

As a returning patient, we ask that you arrive at the clinic 15 minutes before your appointment time to update your paperwork. Please let us know if you have changed your address or phone number, or if you have additional insurance information to present.

Be sure to bring your referral paperwork (if required), as well as photo identification and insurance information.

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